Refund Policy

Last updated: 29 September 2026.

Full refund if you don't get what you paid for

If you don't receive what was promised for your order, you get a full refund. We stand behind every package we sell.

When refunds apply

• Your order was not delivered.
• Delivery did not start within 24 hours of payment, or did not finish within the stated timeframe.
• You received less than the amount you paid for.

When refunds may not apply

• The order was fully delivered as described.
• The submitted link or profile was private, deleted, or changed before delivery could complete.
• Losses caused by the platform itself (for example, account actions unrelated to our service).

How to request a refund

Email support@socialfame.fr with your order number and what you received. Approved refunds are returned to your original payment method via Stripe, usually within 5–10 business days.